I heard good things about Kids World Nursery so I got their numbers from 101 and gave them a call but no one would answer me then I had to call their other nursery in Qurain. The secretary working for them answered me with a very rude tone and told me she was too busy to answer my two questions consisting of: whether they had an alternative number to their other nursery in South Surra and their address. “She was like just call them up, I can’t help you!” I insisted, then she gave me an address only and told me their opening hours, again in a very rude and impatient tone, as if I was wasting her time?
All this took 1 minute of her time, maybe less. I didn’t want to judge the whole nursery because of this one incident so after work I thought I’d I’ll pass by their place in South Surra and see for myself. Too bad I didn’t see the first incident with the secretary as a sign not to go. As soon as I got in their administration gate instead of being greeted with a smiling face and can I help you attitude, all I got was a frown and ’I'm very busy’ attitude. I thought to myself what the hell is wrong with their staff, if they treat parents in this way then how would they deal with little kids?
Before I could open my mouth to ask her about the nursery she told me in a very rude tone that I was late and she was too busy now to answer any of my questions. I told her I know that, but if it weren’t for the security guy outside who told me the administration was still there, I wouldn’t have gone in and the gates were all open. She refused to help me and told me “anyways we have enough students now and many are still on our waiting list.” She didn’t even give me any leaflets. On my way back to the car they had a huge sign that read “registration date starts 2/9/2007.”
There was not one nursery I went to had treated me as bad as them. It’s a shame because their nursery looked very pretty from the outside and beautiful from the inside too. So it’s sad that their administration people are not as nice or professional and they suck at what they do. I wouldn’t advise parents to go there at all.
Phone number in South Surra: 5032107 (don’t bother calling them, nobody answers) You’re better off calling Kid’s World in Qurain, at least they answer your calls: 5422834.