Comments on: LG sucks sucks

By: Diotran

Diotran — Sun, 27 Sep 2009 16:35:53 +0000

LG = lectronic garbage.

My hands are shaking, I’m that pissed. Really long story short.

Plasma TV (50pb2dr). Every 6 months or so the HDD formats itself destroying all the recorded stuff and recording schedules. Also if you turn the TV off within 10 minutes of a scheduled recording starting up, the Tv turnes on for some reason only known to the gods.

I have an extended warranty with a THIRD party. (very important. other wise, you may as well kill yourself) They replaced the main board and sata cable and problem remained. I contacted LG for an explanation. They couldn’t see a problem with the TV turning on by itself. (unbelievable) I quote:

The technical support team do not believe by replacing parts it would rectify your issue as they do not see an issue, just allow the TV more time to start initialising and prep for recording that has been set.

10 minutes ago I got on to their web site and tried to access customer support. What an experience. Name, address, email address, message, submit. Only to be shunted to the top of the page with an accusation of incorrectly entered data which is not incorrect. Like email addresses do not match even though I copy - pasted them. I gave up and swear by all things Holly, to spread the word that LG SUCKS! HALLELUJAH.

By: George Chapline

George Chapline — Sun, 20 Sep 2009 14:46:04 +0000

I stumbled across your blog because I did a search for “LG sucks.” I bought an LG dishwasher and refrigerator about two years ago and have had nothing but trouble with both. The dishwasher broke almost immediately (bad pump) and was fixed under warranty but was out of commission for weeks while the dealer waited for the part. The refrigerator also failed within a couple of months (still under warranty). The repairman said it was because of some problem in the automatic defroster that “happens all the time.” That also required a new part that took weeks to get. If it happens all the time, why doesn’t the dealer have the part in stock?

This morning we discovered that the light at the top of the refrigerator compartment is apparently staying on all the time. It was so hot that the items on the top shelf were warm to the touch, and the housing that holds the light and the temperature-control unit had melted and warped out of shape. It’s attached to the top of the refrigerator by screws through little plastic tabs that had also melted, so now it’s just hanging down into the refrigerator and can’t be reattached.

I’ve owned four houses and countless kitchen appliances. I have never encountered anything as shoddy as these LG appliances. They make General Motors quality control look good!

By: customer

customer — Thu, 03 Sep 2009 18:36:14 +0000

what ever you do….Don’t buy the LG DVD Recorder/Video Cassette REcorder model RC797T….IT SUCKS and LG has a horrible return/support after 1 year.

By: sidney phillips

sidney phillips — Fri, 21 Aug 2009 16:03:08 +0000

My fridge is rusting thru from what I feel was improper preping of the steel before painting. I found out there is no one in my service area to look at this. 2 1/2 years ago when I purchased the refrigerator we also purchased a microwave and dishwasher. One week ago we bought lg washer and dryer steam top of the line. The only major appliance not lg is our range. Since speaking to Lewis and his manager Carla who basicly said they will do nothing about this since it is out of warranty. I feel that no appliance should rust at 2 1/2 years with no damage causing this. You’ll be hearing from me more as I advertise your product. My friends, family and anyone that wants to listen on the net will be a more informed shopper.
Dissatisfied

By: LG = liars

LG = liars — Mon, 03 Aug 2009 21:30:08 +0000

I am so pissed because LG said they would fix my phone under warranty (bought 5 months ago). I spent $12 to send it in and $60 for a rental phone while they either fixed it or replaced it with a refurbished phone. They told me they would have it for 5-7 days. But 5-7 days brought only a phone call saying it would cost almost $100 to fix it. What part of “under warranty” did they not understand. I told them I would never have sent it in if I knew this up front. They said they were sorry, but I replied that they would be sorry after I told all my friends what liars they are and how fragile their products were in the first place.

By: r

Sat, 06 Jun 2009 01:04:01 +0000

LG fails. Even when the build products right, the products aren’t built to last. Especially newer things.

We bought an LG flatscreen and I spent hours trying to figure out how to fix a black box that was in the middle of the screen.

I’m not even going to go in on how bad their phones are…something new goes wrong every single day.

By: motorkitty

motorkitty — Mon, 09 Mar 2009 17:57:40 +0000

FYI for everyone out there buying LG products……DON’T BUY THEM!!!! my refidgerator is only 14 months old and since i didn’t buy the dealer’s cheese (extended warranty) the only thing they will do for me is send someone out to my house. so i’m headed to the boss’s office to ask for a day off to meet with the repair man……grrrrrrr.

By: Dan

Dan — Sun, 25 Jan 2009 18:19:56 +0000

I bought an LG combo package at a home depot labor day sale. 2 of the four products are broken already (both conveiniently out of warranty). Microwave and Dishwasher both broke.

Dishwasher pump stopped working and hte microwave has a dead circuit board.

LG = Life’s Good…what a load of crap.

By: pearls

pearls — Tue, 12 Aug 2008 07:18:03 +0000

Marzouq, yah that’s so true. Funny thing is I think my electric Bigchef convection is also not working, I’m not sure I can live without it though

By: Marzouq

Marzouq — Mon, 11 Aug 2008 11:51:13 +0000

Its standard that in Kuwait they have no clue how to fix things.. they just sell and hope it doesn’t break!