Lexus services suck
My husband calls lexus emergency hotline at around 2:30pm and they told him that in an hour they’ll call him back to give him an appointment! My husband got furious with them and filed a complaint. Of course, they never called back as they promised to do so. We call them up again, they were still unsure what time they’ll come. We waited and waited. And they called back 9:30pm-10pm to pick up my car, imagine! Turns out they only had one tow truck and they already had 13 cars to pick up when my husband first called them at 2:30pm. 14 is not my lucky number!
This entry was posted on Monday, July 28th, 2008 at 9:30 am and is filed under Life is so short. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.
July 28th, 2008 at 9:39 am
No one ever calls back these days. It is really annoying.
July 28th, 2008 at 12:43 pm
Now thats a first. Everyone knows that they have the best service
July 28th, 2008 at 1:13 pm
their service has been going down the tubes …. sucks …
July 28th, 2008 at 10:30 pm
one tow truck to service all of kuwait, it’s a joke
I still love my car